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Web accessibility in the public sector

RD 1112/2018: Accessibility in the public sector

How?

The 4 principles of web accessibility

Perceivable

Content must be presented in a way that everyone can perceive, with alternatives such as text for images or captions.

Operable

The web must be functional with keyboard, mouse, or assistive technologies, avoiding barriers like strict time limits.

Understandable

Information must be clear and easy to understand, with consistent instructions and easy-to-correct errors.

Robust

Content must work with various technologies, including assistive tools, and remain accessible over time.

Accessibility in the public sector

Accessibility must be integrated into the design, construction, management, maintenance and updating of websites and mobile applications, so that their content is perceivable, operable, understandable and robust.

  • 1

    Public administrations

    Central government, regional governments (comunidades autónomas) and local authority entities.

  • 2

    Institutional public sector

    Public bodies and entities of the institutional public sector within the scope established by the regulation.

  • 3

    Administration of Justice

    Websites and mobile applications of the Administration of Justice are also included within the scope of the Royal Decree.

  • 4

    Websites, apps and digital services

    Obligations extend to websites and mobile applications, as well as downloadable documents, forms, multimedia content, and digital identification, authentication, signing and payment processes.

  • 5

    Entities providing public services

    Certain requirements also extend to websites and applications of entities and companies providing public services under a concession or other contractual arrangement with the administration.

  • 6

    Organisational and documentary obligations

    Responsible entities must carry out accessibility reviews, publish an accessibility statement, provide communication and complaint mechanisms, and designate an Accessibility Responsible Unit. The statement must be detailed, clear and updated at least once a year or after an accessibility review. On websites it must be available from every page via a link labelled "Accessibility" or equivalent.

Regulations

Other international regulations

ADA

Americans with Disabilities Act

US law requiring companies and public entities to comply with accessibility guidelines to prevent discrimination.

EAA

European Accessibility Act

European regulation requiring accessibility in digital products and services from 2025.

EN 301 549

European Accessibility Standard

European technical standard based on WCAG for information and communication technologies.

WCAG

Web Content Accessibility Guidelines

International W3C guidelines defining the criteria for digital content to be accessible to everyone.

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